Saturday, August 30, 2008

Dear Sergey, (Android + Grand Central + Gmail + Google Talk = Game Changer)

Dear Sergey,

Please, please, please integrate Grand Central (GC) with Android, Gmail, and Google Talk. But before you do that, please get SMS working with Grand Central. The possibilities are endless.

Here's what I want to see:
  1. ONE BUCKET for voicemails, emails, SMS, and GTalk
  2. Contacts in the GC/Gmail cloud manageable via mobile device and via web (syncs to SIM card)
  3. Browser only VOIP integrated with GC and GTalk
  4. Respond to any voicemail with an email, SMS, or GTalk
  5. Respond to an email via SMS, GTalk, or phone call
  6. Respond to an SMS message via email, GTalk, or phone call
  7. Respond to a GTalk messagevia SMS, email, or phone call
  8. Forward SMS messages to email or GTalk
  9. Forward GTalk messages to SMS or email
Step 1: GET SMS WORKING in Grand Central! It's been over a year (announcement). This seems to be the most popular reason people have refused to adopt Grand Central. I use the service myself, but I can't stop telling people my mobile number until GC can forward the SMS messages.

Redundancy: Why do I have to add the same info into my cell phone, Gmail, and Grand Central individually? Any time a user is entering the same data more than once, you have failed to be as good as you can possibly be.

SIM card: SIM cards should be synced up to the cloud. Drop your cell phone in the lake? No big deal, all your data is in the cloud!

Sergey, you don't need to pay me anything, but please take this idea and RUN WITH IT. Take the engineers that are spending their time doing cutesy stuff and lock them in a room until they get this working. You can lock me in their too ... now that I know how communication should be, it's kind of hard to live without it.

Best regards,
Garrett Woodroof

3 comments:

Anonymous said...

I'm 100% behind everything said above. I have been telling people about my GC account forever and they all love the concept until they find those critical SMS/MMS and contact syncing flaws. Regarless, I use the service w/o hesitation... Personally, I combine the service with Skype and Skype-In Services... Now if Skype would only get a Canadian Area code or two I'd be set.

If I was to request one more feature of GC it would be a quick bypass of call presentation - ie, pressing "1" to accept the call, "4" to record, etc... having an HTC touchscreen, I have to unlock my cell phone just to press "1" all the time.


This URL might be helpful to anyone requesting features...

Adam said...

Wow!

Couldn't have written this better myself.

AIM has an option when "offline" to have a mobile phone icon and incoming messages are forwarded to the mobile phone. However, I would prefer that the icon not be there and just let all normal messages go to my mobile phone.

I'm looking for a way to have my Gtalk status online and have all incoming Gtalk messages forward to my mobile phone via SMS text and reply via SMS to the Gtalk sender.

Apparently, this is not possible.

I checked out answer.im . That'll show your status as online, busy, or away, but if showing online, it can "Notify" you to your email or mobile phone (via SMS gateway, i.e. xxxxxxxxxx@messaging.sprintpcs.com, etc.).

However, I can't simply reply with my phone to the gtalk.

Here's what I'm looking for:

1) My Gtalk status "Online" 24/7

2) When setup, forward all incoming Gtalk messages to my mobile phone via text.

3) Reply to the Gtalk sender via SMS.

Garrett Woodroof said...

Google Voice ... looks like my wish is coming true! At least parts of it, anyway. Sweet!

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